Experiencing technical problems? Submit a service request and a SysAid technical expert will follow-up shortly!
If you're a Full Edition customer, use the log-in information you received with your purchase.
If you're using SysAid Free Edition, you need a support and maintenance account to submit a service request.
If you don't have one, find instructions below.
Join the SysAid Community
The SysAid Community is the place to connect with thousands of other SysAiders and IT professionals worldwide!
Access discussion forums
Suggest and vote on features you'd like to see in future releases
Get support and important updates
If you're a Full Edition customer, log in to the Community with the account information you received with your purchase.
If you're a Free Edition user, use the log-in information you received with your support and maintenance account to access the Community.
If you don't have an account, sign up for a free SysAid Community membership to get started.
Using Free Edition and Don't Have a Support Account Yet?
Your SysAid support and maintenance account will provide you with:
Access to new release, updates, and bug fixes
Support for quick answers to all of your questions
Full access to the SysAid Community and its forums
If you didn't sign up for a support and maintenance account when you installed SysAid Free Edition, click here to sign up now.
SysAid Technologies Ltd.
Toll-Free phone center (U.S.): 1-800-686-7047
Offices - U.S.617-231-0124
Israel:+972-3-533-3675
Email:helpdesk@sysaid.com
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We provide worldwide services, and we do our best to match the working times of customers from different time zones.