Sysaid Web Based Help Desk Software
 


 

Which Hardware and Software do I have on my network?

Keep IT simple by letting SysAid do what it does best- help you manage your IT.

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Find all the Windows, Mac, and Linux PCs and servers, and any other IP-based devices on your network .

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Our Asset Management module  supports even the most complex networks, i.e. VPN, internet,subnets- we support it all.

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Remote control any asset in your network. Assist end-users without even leaving your office.

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You may manually add to SysAid's other assets in your organization, such as printers, monitors, keyboards, even non-IT assets. This will enable you to collect all the information about any such asset in a single place and submit tickets about them.

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Discover software packages installed on the computers on your network, and get ongoing information regarding software packages, services, hot fixes, etc.

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Easily manage your installed software packages, licenses, warranty expiration dates, vendor information, etc.

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You can handle your  inventory according to  the MAC and PC addresses, or according to a random asset ID provided and managed by SysAid- you decide.

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Define and track custom attributes of your assets such as warranty, expiration date, purchase price, and more.

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Design your network topography graphically and intuitively  to  better control  and accurately manage your organization's assets.

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Based on your network topography you can define different times for inventory updates to different sections.

   
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Prioritize different assets according to their importance in your organization.

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Stay on top of software compliance by knowing the ratio of licenses used to licenses purchased.

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Make your own an internal glossary in order to define different types of assets, and add graphic icons to them, so you can intuitively recognize them.

   
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Manage your catalog and your supplier list- centralize all the information and make it easy to find and to use.

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Design a display of asset information according to what matters to you. View all needed info on a single screen

   
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Connect between a workstation to an end user, for maximum control and supervision on your assets.

Check out some more things you can do with SysAid!

 

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