| 39. |
LDAP / AD integration- saves you time and effort by automatically retrieving all the information about your users and your network. |
| 40. |
SSO implementation- makes life easier for users. |
| 41. |
HTTPS capability- with SysAid you can feel absolutely safe. |
| 42. |
Integration with external SQL database (MSSQL, Oracle, MySQL)- keep working with the database you already use. |
| 43. |
For maximum comfort, integrate SysAid with your company's website. You can even design forms for your end users to fill out from your own website- they will all be integrated and work as a part of SysAid. |
| 44. |
Incoming and outgoing emails based on POP3 and SMTP capability. This means anyone can send a ticket via email to your helpdesk. |
| 45. |
Text message (SMS) can be automatically sent to administrators- you decided when and about what. |