Analyzer - SysAid Report Feature

Provide a variety of reports that will help you learn about your workload, service quality, inventory, and more.

Helpdesk workload report-  make sure the workload is logically divided between your administrators, that tickets with higher priorities get more attention, etc.

Helpdesk service quality report- learn exactly what breaches you have and where you can improve your service.

Inventory report– overview your software and hardware. Get reports about everything, even those neglected assets that were not updated.

Highest value report- get information about the leading tickets, administrators, end users or companies in a variety of categories. For instance, you can learn who are your most efficient administrators.